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Online Directory

  Group Detail

Name: DOT/Transit/CS - Customer Information Office (CIO)
Description: The Customer Information Office answers phone calls from the public who are interested in finding out how to travel throughout King County using King County Metro Transits bus system. Calls are accepted seven days a week. Hours of operation are Monday t
Parent Group: DOT/Transit/CCS - Customer Service
Phone: 206-553-3000
Fax: 206-684-2034
TTY: 206-684-1739
Mail Stop: KSC-TR-0324
Group Location:
King Street Center
201 S Jackson St Rm 324
Seattle, WA 98104-0324
Reports To: Kayleen Norris , Customer Services Supervisor
Web Link:
Keywords: bus schedule, Mariners, Emerald Downs, water taxi, trip, plan, trip planning, trip planner, itinerary, itinerary plan, itinerary planning, itinerary planner, from-to, from/to, to-from, to/from, origin, destination, starting point, arrival point, arrival,
Printable Phone Lists  Staff

Group Employees

Employee Name Title Phone
Allar, Barry Communications Specialist II (206) 477-7847
Banks, Patricia Customer Services Coordinator Lead (206) 477-6036
Farahani, Sarah Communications Specialist II (206) 477-1454
Kennedy, Terrie Transit Chief - Customer Service (206) 477-6048
Norris, Kayleen Customer Services Supervisor (206) 477-4224
Randall, Tom Transit Chief -Customer Svcs (206) 477-6056
Ruxlow, Karen (Michele) Customer Services Coordinator - Lead (206) 477-6057
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Group Services

Service Name Web Link Service Phone
Bus Time - Automated Bus Schedule Information 206-553-3000
Elliott Bay Water Taxi & Metro Shuttle 206-553-3000
Emerald Downs Special Bus Service 206-553-3000
Husky Special Bus Service 206-553-3000
Mariner Special Bus Service 206-553-3000
Metro Rider Information   206-553-3000
Online Bus Timetable 206-553-3000
Rider Information 206-553-3000
Seahawk Special Bus Service 206-553-3000
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Online Directory