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Online Directory

  Group Detail

Name: MTD - General Manager's Office
Description: Use the web link on this page to see the list of Metro Assistance Phone Numbers.
Parent Group: Metro Transit Department (MTD)
Phone: 206-553-3000
Fax: 206-684-1778
Mail Stop: KSC-TR-0415
Group Location:
King Street Center
201 S Jackson St Rm 415
Seattle, WA 98104-3856
Reports To: Rob Gannon , General Manager
Group Contact: Sondra McCaw , Executive Assistant to the General Manager and Chief of Staff
Web Link: https://metro.kingcounty.gov/
Keywords: Community Transit, Metro Rider Information, BUS-TIME Pass, Ticket Sales, Rideshare Information, Community Relations, Lost and found, Graffiti Hotline, Customer Bus Office, bus, buses, Metro bus schedule, Metro Transportation
Printable Phone Lists  Staff

Group Employees

Employee Name Title Phone
Allison, Michelle Metro Transit Chief of Staff (206) 477-3813
Jones, Dr. Brent Assistant General Manager for Strategy and Partnerships (206) 263-6946
White, Terry Deputy General Manager (206) 477-6065
Zelt, Rebecca Transit Safety & Security Manager (206) 903-7666
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Subordinate Groups

Group Name Reports To Group Phone
MTD - Bus Operations Divison  Tim Flanagan  
MTD - Capital Division  Diane Carlson (206) 263-1343 
MTD - EEO/Equity & Inclusion  Anita Whitfield  
MTD - Employee Services Divison  Lisa Voight (206) 477-6000 
MTD - Finance & Administration Division  John Resha  
MTD - General Counsel  David Eldred  
MTD - Marine Divison  Paul Brodeur (206) 477-3979 
MTD - Mobility Divison  Christina (Chris) O'Claire (206) 477-3800 
MTD - Rail Divison  Evan Inkster (206) 903-7663 
MTD - Safety and Security  Rebecca Zelt  
MTD - Strategic Communications & Engagement  Michelle Allison  
MTD - Strategy and Partnerships  Dr. Brent Jones (206) 553-3000 
MTD - Transit Facilities Division  Heather Kilborn (206) 477-5988 
MTD - Vehicle Maintenance Division (VM)  Chris Parrott (206) 477-5882 
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Group Services

Service Name Web Link Service Phone
Community Relations, Customer Service   206-684-1162
Custom Bus Service, Customer Service   206-684-1743
Metro Rider Information Office, Customer Service https://metro.kingcounty.gov/ 206-553-3000
Metro Transit Feedback   206-553-3000
RoadShare Program   206-263-4729
Transit Customer Service Numbers https://metro.kingcounty.gov/ 206-553-3060
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Online Directory