Group detail - MTD/Mobility/CCS - Customer Information Office (CIO)
| Name: | MTD/Mobility/CCS - Customer Information Office (CIO) | |||
| Description: | The Customer Information Office answers phone calls from the public who are interested in finding out how to travel throughout King County using King County Metro Transits bus system. Hours of operation are Monday through Friday, 6AM to 6PM for trip-planning and lost-and-found calls, and 8AM to 5PM for fare/pass information and customer comments. Closed on weekends and holidays. | |||
| Parent group: | MTD/Mobility - Customer Communications and Services | |||
| Phone: | 206-553-3000 | |||
| Fax: | 206-684-2034 | |||
| TTY: | 206-684-1739 | |||
| Mail stop: | KSC-TR-0324 | |||
| Group location: |
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| Reports to: | Michael Landon , Transit Supervisor - Customer Services | |||
| >Group contact: | Cindy Hachtel , Administrator I | |||
| Web link: | https://metro.kingcounty.gov/cs/rio-hours.html | |||
| Keywords: | bus schedule, Mariners, Emerald Downs, water taxi, trip, plan, trip planning, trip planner, itinerary, itinerary plan, itinerary planning, itinerary planner, from-to, from/to, to-from, to/from, origin, destination, starting point, arrival point, arrival, | |||
| Printable phone list: | Staff |
| Group employees | ||
| Employee name | Title | Phone |
|---|---|---|
| Allar, Barry | Communications Specialist II | (206) 477-7847 |
| Banks, Patricia | Customer Services Coordinator Lead | (206) 477-6036 |
| Hachtel, Cindy | Administrator I | (206) 477-6241 |
| Landon, Michael | Transit Supervisor - Customer Services | (206) 477-6050 |
| Subordinate groups | ||
| Group name | Reports no | Group phone |
|---|---|---|
| MTD/Mobility/CCS - Lost and Found | Michael Landon | (206) 553-3000 |
| Group services | ||
| Service name | Web link | Service phone |
|---|---|---|
| Bus Time - Automated Bus Schedule Information | https://metro.kingcounty.gov/cs/bustime.html | 206-553-3000 |
| Elliott Bay Water Taxi & Metro Shuttle | https://metro.kingcounty.gov/ | 206-553-3000 |
| Emerald Downs Special Bus Service | https://metro.kingcounty.gov/ | 206-553-3000 |
| Husky Special Bus Service | https://www.kingcounty.gov/transportation/kcdot/NewsCenter/TransportationToday/2009/tt091409_servicechange.aspx | 206-553-3000 |
| Mariner Special Bus Service | https://metro.kingcounty.gov/ | 206-553-3000 |
| Metro Rider Information | 206-553-3000 | |
| Online Bus Timetable | https://metro.kingcounty.gov/oltools/timetables.html | 206-553-3000 |
| Rider Information | https://metro.kingcounty.gov/cs/rio-hours.html | 206-553-3000 |
| Seahawk Special Bus Service | https://your.kingcounty.gov/kcdot/transtoday/2005news/dec/tt120505_football.htm | 206-553-3000 |